John wrote, “Received my current Eversource bill. Over double what we usually pay. Eversource has said they are going adjust or credit future bills. Should I pay the bill for July I received or wait for Eversource to apply some type of credit or adjustment?”
FOX61 reached out to Eversource with this question we’re sure many people have. Eversource says it is working to enact the temporary suspension of the July 1 rate adjustment as ordered by PURA. The change will be reflected in customers’ August bills. Eversource says there won’t be a credit or refund for the delivery charges on the July bills. Should that change, it would be applied to future bills. PURA is still reviewing everything. That said, if a customer who needs help with their bill to call Eversource to see if a payment plan would work for you. Eversource says customers can opt into a payment plan that allows up to 24-months to pay their bills with no interest or fees. There are also several state and federal payment assistance programs available. Eversource encourages customers to contact the company at 800-286-2000.