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CT DMV: Thousands miss vehicle registration renewals due to computer glitch

WETHERSFIELD — Connecticut’s Department of Motor Vehicles says it discovered about 8,340 vehicle owners have not renewed registrations due last February b...
dmv registration

WETHERSFIELD — Connecticut’s Department of Motor Vehicles says it discovered about 8,340 vehicle owners have not renewed registrations due last February because they didn’t receive a renewal notice.

The registrations were flagged for renewal in the department’s computer system but notices were never printed, the agency announced Friday. The DMV says the mistake was discovered during an ongoing review of its troubled computer upgrade.

The department says it’s now sending out revised renewal notices. Drivers are being urged to carry the notice in their vehicle to show police if they are stopped.

Affected vehicle owners will until September 30 to complete their registration renewals. Any late fees associated with the overdue notices will be waived. Renewals cannot be done online.

“While we have made many corrections to our system since last February when this occurred, it is still unacceptable and we will include this as part of our discussions with 3M as we hold its feet to the fire to fix everything wrong with this system,” Commissioner Michael Bzdyra said.

The DMV is providing an envelope with the notices to help customers avoid visiting a branch office.